Client case studies

message optimization to maximize sales​

An international market leader expanding into a new and highly competitive category, needed to identify the optimal messaging for their new product package; a compelling message that could “sell itself” on shelf.

decision point approach​

We executed qualitative research to understand the appropriate messaging hierarchy given the competitive set, and to identify the words consumers used to describe the product benefits.

Using our iterative Message Optimization tool, we captured target consumers’ responses related to the benefits and claims on multiple packaging design options, identifying the optimal messaging to maximize sales. Our approach is based on derived data vs stated responses which is more predictive of future behavior.

actionable results​

Results were a clear identification of the combination of benefits and claims that would drive the most sales. The optimized message outperformed the client’s original selections 2-to-1 and predicted which competitive brands they would steal share from.

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using consumer research to enhance patient experience​

Consistently exceeding patient expectations

consumer-centric innovation​

Entering a new category with winning concepts

using quantitative research to understand and model consumer priorities

To optimize product development and
manufacturing efficiency
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