Decision Point - Market Research and Consumer Reports

Client case studies

message optimization to maximize sales​

A global market leader in B2B automotive goods wanted to understand the path to purchase among consumers to improve sell through and impact retailer and channel-specific strategies.

decision point approach​

We executed qualitative research to understand the appropriate messaging hierarchy given the competitive set, and to identify the words consumers used to describe the product benefits.

Using our iterative Message Optimization tool, we captured target consumers’ responses related to the benefits and claims on multiple packaging design options, identifying the optimal messaging to maximize sales. Our approach is based on derived data vs stated responses which is more predictive of future behavior.

actionable results​

Results were a clear identification of the combination of benefits and claims that would drive the most sales. The optimized message outperformed the client’s original selections 2-to-1 and predicted which competitive brands they would steal share from.

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